Our website now features a new digital assistant: our chatbot. With it, we aim to make it even easier for you to find the right information or contact options. Whether you have questions about registration, our products or the protection of cultural assets – the chatbot helps you to find answers quickly or directly connect you with the right contact.
Of course, personal contact still remains available. In the chat, we can guide you directly to our contact forms or offer you the option of contacting us by phone. The chatbot is primarily designed to provide you with instant answers for first-time questions, especially for recurring inquiries or when navigating our website.
A special advantage: The chatbot adapts to each subpage, meaning you’ll always receive precise information tailored to the content you’re viewing – without any unnecessary clicks.
With the introduction of the chatbot, we aim to make our customer service even more direct and user-friendly. We believe that digital assistance like this helps make information more accessible and provides you with the support you need – simply, quickly and reliably.